All current authorized payroll contacts within your organization will be added to the Safeguard Global Support Center by the Safeguard Global team during implementation. This is governed by your signatory listing document. Remember that due to data security, data protection and audit requirements, all payroll contacts who need access to the Safeguard Global Support Center must be formally authorized by your company and documented as such within your signatory listing.
If you need to add, change or remove an authorized payroll contact, you have two options:
- Submit a request in the Safeguard Global Support Center as Technical inquiry - User or access and attach the signatory listing.
- Simply notify your regular payroll contact at Safeguard Global (Service Delivery Manager/International Payroll Specialist) and forward an updated signatory listing.
Please review the levels of access and specify when submitting the request. With either method, Safeguard Global will then review and action any necessary work.
Please note that using the Safeguard Global Support Center is not a requirement (as you can solely use the email channel); however, it is encouraged especially for the ability to self-monitor your requests as well as others if you grant that permission on the signatory listing.